fixThatMe vs BugHerd: which one should you choose?
BugHerd is a favorite among web agencies: client feedback is pinned straight onto page elements, like sticky notes, and lands in a built-in kanban. For website QA with a non-technical client, it is a safe bet.
fixThatMe plays on the same field — visual reporting on the site with automatic screenshot and context — with three differences: it is completely free during the beta, the reporter follows progress on a public page and can reply to the team without creating an account, and the API is built so an AI agent can handle the bugs for you.
| fixThatMe | BugHerd | |
|---|---|---|
| Entry price | Free (beta), no credit card | From $50/mo (Standard plan, 5 users) |
| Installation | One script tag | One script tag or a browser extension |
| Reporting mode | Select an area of the screen + comment, automatic screenshot | Pins placed on page elements + comment |
| Management kanban | Included (kanban, list, table, priorities, labels) | Included, the heart of the product |
| Tracking for the reporter | Public page, no account: status timeline, email notifications, conversation with the team | Guests comment inside the tool, no dedicated tracking page |
| API for AI agents | REST API + markdown docs (llms.txt) built to hand to an agent | Classic API |
| Video recording of the issue | No (screenshots only) | Yes (video capture depending on plan) |
| Chat notifications | Slack, Discord, Teams, Google Chat included | Slack and integrations depending on plan |
| Multiple organizations (several client sites) | Included at no extra cost | Unlimited projects depending on plan, limited seats |
Comparison accurate as of July 10, 2026, based on each vendor's public website. Pricing and features change — check BugHerd's current plans before deciding.
Choose BugHerd if…
- Your clients prefer pinning feedback directly onto page elements, sticky-note style, during website QA.
- You want video recording of issues on top of screenshots.
- You want a long-established tool with a proven agency ecosystem.
Choose fixThatMe if…
- You manage several client sites and don’t want to pay $50/mo: multiple organizations are free during the beta.
- Your reporters aren’t inside the tool: a public tracking page, email notifications, and replies with no account required.
- You use AI agents (Claude Code, Cursor…): hand them the docs and an API key, and they read the bugs, fix them, and keep the reporter updated.
See also: fixThatMe vs Marker.io · All alternatives